Customer Service Representative, Call Center
Our process takes 15 minutes to complete & can be done on your schedule. Resumes are optional - just fill out this application & you'll receive a link to answer a few simple video questions.
We usually respond within a week
Customer Service Representative
We invite full-time Customer Service Representatives to join our team in Union, NJ.
Who We Are
Service Professionals is on a mission to create remarkable experiences that leave our customers giving us their enthusiastic "Thumbs Up!" This isn't just a goal - it's our promise.
We do more than just fixing plumbing, heating, cooling, and electric issues. We consider our job incomplete until we see their thumbs up high in approval.
👍 Join us on this remarkable road, where every day our success story is written with thumbs pointed up.
What We Offer
💯 Exceptional Benefits: Full benefits including health & dental - with no copays and deductibles covered. Full-time staff receive a 401k with a 4% match.
🛠️ Cutting-Edge Tech: We invest in the tech to make your job easier, more efficient, and, most importantly, more enjoyable.
🏆 Recognition and Rewards: Hard work won't go unnoticed. We recognize and celebrate your achievements, both financially and culturally.
🌱 Room for Growth: You're not just another number; you're a person with ambitions. We offer pathways for true career development.
🏡 Inspiring Work Environments: We understand and respect that life…happens. We take care of our people and support them on their life journeys.
Depending on experience, this position pays between $19-22 an hour plus performance bonuses. High performers can expect to make $50,000+ in total compensation.
Who You Are
If you don’t have all of the below, you can still apply and learn them with us!
- You held a customer-facing role for at least 1 year.
- You are detail-oriented and well-organized.
- You make people feel comfortable and can build relationships.
- You are comfortable prioritizing multiple tasks simultaneously.
- Ideally, you have experience in the HVAC, plumbing, or electrical industry and have used tools like ServiceTitan before.
We Are An Equal Opportunity Employer
Service Professionals is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Service Professionals is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
📩 Apply now to join a remarkable team!
- Department
- Customer Acquisition
- Role
- Customer Service Representative (Call Center)
- Locations
- Service Professionals - Headquarters
- Remote status
- Hybrid
- Yearly salary
- $38,000 - $55,000
- Employment type
- Full-time
- Employment level
- Professionals
- License Required
- No
- Requires "On Call" Rotation
- No
About Service Professionals
Our mission is simple: We want to attract and retain the best plumbers, electricians, and HVAC technicians in the industry.
We're doing so by over-investing in our people and creating a culture that can't be topped.
Customer Service Representative, Call Center
Our process takes 15 minutes to complete & can be done on your schedule. Resumes are optional - just fill out this application & you'll receive a link to answer a few simple video questions.
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